Hi, I'm Helen

Hi, I'm Helen

User Experience Researcher, Designer, and serial hobbyist

User Experience Researcher, Designer, and serial hobbyist

I’m a Thai tea sipping, ramen slurping, keyboard nerd.
With a strong foundation in research methodologies and user measurement tools, I strive to bridge the gap between user needs and business goals.

What am I up to?

  • Working as a Member Experience Researcher at Independence Blue Cross (IBX)

  • Collaborating with a fantasy author to create a world map for their novel

  • Getting a certificate in front-end development through Udemy

  • Buying more books to add to my TBR

MenuTap

A desktop platform to assist restauranteurs update their menus seamlessly across third-party delivery apps

Mental and Behavioral Health Hub

A dedicated area of the insurance portal to improve access to mental and behavioral healthcare

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